Terms & Conditions

Last updated: August 18, 2026

These Terms & Conditions ("Terms") govern your access to and use of the website innovexitsolutions.com (the "Site"), operated by Innovex IT Solutions ("Innovex IT Solutions," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable local, state, national, or international law
  • Attempt to gain unauthorized access to any portion of the Site, our servers, or related systems
  • Interfere with or disrupt the operation of the Site or the servers/networks used to make it available
  • Use automated means (bots, scrapers, etc.) to access the Site without our prior written consent

2. Informational Purposes Only

The content on this Site, including descriptions of our IT support, managed services, automation, patient engagement, and software development offerings, is provided for general informational purposes only. It does not constitute a binding offer, professional advice, or a guarantee of results. Specific engagements with Innovex IT Solutions are governed by a separate signed agreement or statement of work between you and Innovex IT Solutions.

3. Contact Forms and Communications

When you submit information through our contact form, you represent that the information you provide is accurate and that you have the authority to submit it on behalf of yourself or your business. Submitting an inquiry does not create a client relationship or any obligation on our part to provide services until a separate written agreement is executed by both parties.

4. Intellectual Property

All content on the Site, including text, graphics, logos, icons, and images, is the property of Innovex IT Solutions or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

5. Third-Party Links and Content

The Site may contain links to third-party websites or embedded third-party content (such as Google Maps) that are not owned or controlled by Innovex IT Solutions. We are not responsible for the content, accuracy, or practices of any third-party sites and provide such links solely for your convenience.

6. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

7. Limitation of Liability

To the fullest extent permitted by law, Innovex IT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of, or inability to use, the Site.

8. Client Services and HIPAA Compliance

Any IT support, managed services, or other engagements performed for our clients — including dental and healthcare practices — are governed by a separate services agreement and, where applicable, a Business Associate Agreement (BAA) addressing HIPAA compliance and the handling of Protected Health Information (PHI). These Terms apply only to your use of this Site and do not modify or supersede the terms of any such client agreement.

9. Indemnification

You agree to indemnify and hold harmless Innovex IT Solutions, its officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of the Site or your violation of these Terms.

10. Changes to These Terms

We may revise these Terms at any time by updating this page. Changes take effect immediately upon posting, and the "Last updated" date will reflect the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13. SMS Terms & Conditions

By subscribing to Innovex IT Solutions (DentaFlow) notifications, you agree to receive transactional alerts, appointment reminders, and customer support messages.

  • Message Frequency: Message frequency varies based on user appointments and notifications.
  • Pricing: Message and data rates may apply.
  • Opt-out: You can cancel the SMS service at any time by texting "STOP". After you send "STOP", we will send a confirmation message to confirm you have been unsubscribed.
  • Support: If you are experiencing issues with the messaging program, reply with the keyword "HELP" or contact us directly at [email protected].
  • Carriers: Carriers are not liable for delayed or undelivered messages.

14. Contact Us

If you have questions about these Terms, please contact us:

Innovex IT Solutions
2233 Huntington Dr
Duarte, CA 91010
[email protected]